Returns & Refunds
At Inkservice, we take pride in delivering high-quality, custom printing solutions tailored to your unique needs. Each item is made-to-order based on the specific design, materials, and instructions provided by our clients. As a result, we are unable to offer returns, exchanges, or refunds once the printing process has commenced.
Why We Don’t Offer Returns or Refunds
Because all our products are personalized — whether it's custom stickers, apparel, packaging, or corporate materials — they cannot be resold or reused. This policy helps us maintain the integrity of our service and focus on delivering exactly what you request.
Order Accuracy & Approval
We highly recommend that all clients carefully review:
- Design proofs
- Spelling, logos, and graphics
- Sizes, materials, and color selections
- Shipping information and contact details
Before moving into production, we will send a final approval request. Once approved, the order enters production and cannot be changed or canceled.
Issues with Your Order?
Your satisfaction is important to us. If you receive a product that is:
- Damaged during shipping
- Incorrect due to a mistake on our part (not due to customer-provided files)
- Significantly different from the approved proof
Please contact us within 48 hours of delivery with photos and a detailed explanation. If the issue is found to be on our end, we’ll work with you to resolve it — whether that means reprinting the order or offering a suitable alternative.
Need Help?
If you have any questions about your order before approval or need assistance understanding file requirements, our team is happy to help. Our goal is to ensure your final product meets your expectations — every time.
Thank you for choosing Inkservice for your custom printing needs. We appreciate your trust and understanding!
